>> FAQS

Q?What are your Hours of Operation?
A.We are open Monday through Friday, 8:30AM until 5:00PM.  We are closed on New Years Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
Q?Are you a competitive bid winner with Medicare?
A.We are competitive bid winners contracted with Medicare for CPAP, Power Wheelchairs and Oxygen Equipment.
Q?Are you an In-Network Provider with Blue Cross Blue Shield?
A.Yes.
Q?How do I clean my CPAP Machine & Supplies?
A.CLEANING PROCEDURES

Mask:

Hand wash daily in warm soapy water, rinse thoroughly and allow to air dry. To disinfect use 1 part vinegar to 3 parts water and soak for 30 minutes, rinse thoroughly and allow to air dry. *** DO NOT USE ALCOHOL / BLEACH OR OTHER CLEANERS ***

Nasal pillows / Cushion:

Disassemble and wash all parts in warm soapy water. Rinse thoroughly and allow to air dry. To disinfect use 1 part vinegar to 3 parts water and soak for 30 minutes, rinse thoroughly and allow to air dry. *** DO NOT USE ALCOHOL / BLEACH OR OTHER CLEANERS ***

Headgear:

Clean at minimum once a week. Hand wash daily in warm soapy water, rinse thoroughly and allow to air dry.

Hose / Tubing:

Wash once a week in warm soapy water, rinse thoroughly and allow to air dry. To disinfect use 1 part vinegar to 3 parts water and soak for 30 minutes, rinse thoroughly and allow to air dry.

Filters:

Disposable filters: check weekly and change as necessary

Non-Disposable filters: Hand wash weekly in warm soapy water, rinse thoroughly and allow to air dry.

CPAP / Bi-Level unit:

***DO NOT IMMERSE IN WATER!! *** Unplug unit from outlet and use damp cloth to wipe the outside of unit. Let unit completely dry before next use.

Humidifier:

Use distilled water, empty each morning and refill each night. Disassemble and wash all parts in warm soapy water. Rinse thoroughly and allow to air dry. To disinfect use 1 part vinegar to 3 parts water and soak for 30 minutes, rinse thoroughly and allow to air dry. *** DO NOT USE ALCOHOL / BLEACH OR OTHER CLEANERS ***

**EMPTY WATER FROM HUMIDIFIER ANY TIME YOU MOVE THE MACHINE**
Q?Can CPAP use give you a sinus infection?
A.Use of a CPAP will not cause a sinus infection (bacteria is the culprit) but can aggravate an infection. Proper use of the heated humidifier and cleaning of the equipment is essential in keeping bacteria at bay.
Q?If I keep using the CPAP will my body become accustomed to it and I won’t ever be able to stop using it?
A.You cannot become physiologically addicted to CPAP therapy, however, if you use it as directed by your physician, you will start to feel better and your overall health may improve. Stopping therapy is a call that should only be made by your physician.
Q?If I go on a trip, do I need to take the CPAP with me?
A.You should bring the CPAP with you when you travel. Since CPAP therapy is a “treatment” for sleep apnea if you don’t use it while away you may revert back to the way you felt prior to CPAP intervention.
Q?When I take a nap in the afternoon do I need to use the CPAP?
A.If you have Sleep Apnea, you have it no matter what time of day or night you sleep. If you use your CPAP faithfully you may not feel the need to nap anymore.
Q?If the electricity goes out during the night, will I suffocate with the mask on?
A.All cpap masks are designed with exhalation ports and have to be FDA approved prior to being introduced to market. For the most part if the cpap stopped during the night, you would wake up. If you did not wake up, don’t worry, the masks are designed to allow you to breathe normally if the blower stops.
Q?Is CPAP a “cure” for Sleep Apnea?
A.CPAP is an on-going “treatment” for Sleep Apnea and only works if you use it! If you stop using the therapy you will revert back to the way you felt prior to CPAP intervention.
Q?Why is my Homefill Oxygen System Not Working?
A.Visit our step by step flow chart here to troubleshoot your Invacare Homefill Portable Oxygen System:  Click Here