>> Leadership Team

Franklin H. Trammell, Founder & CEO

A born and raised Gamecock from Spartanburg, South Carolina, Frank graduated with his BSBA from the University of South Carolina in 1974.  Interestingly enough his career plan never included HME.  For 29 years he worked in corporate America as an executive in a Fortune 100 company in the chemical and textile industry.  About a decade ago his career derailed when the entire industry moved to Asia.  At the same time his father suffered from a series of strokes resulting in numerous hospital and rehab stays. This was his first introduction to the HME industry.  Prior to that he didn’t even know the DME industry existed.  His family had a very difficult time dealing with the fact that their once very strong patriarch was no longer independent, but quite the contrary.  He was never formally introduced to this great industry, and had he been, things would have been far better for his family. In November 2003 he and his wife Martha bet the ranch and opened Carolina’s Home Medical Equipment, a full-line HME company that only excludes high-end rehab.  The couple made a decision early on to never deviate from their core values.   “We handpicked our staff very carefully, being sure that our values were properly aligned. Quality products, extreme service, diversity of thought and highly ethical standards continue to be the basis of our business” said Frank.   Almost 10 years later Carolina’s HME will be named to Inc. magazines fastest growing private companies list for the 2nd year in a row. In his free time Frank enjoys spending time at the lake fishing, playing golf and shooting sporting clays.

Andrew Trammell, President

From the great state of South Carolina, born in Spartanburg and raised in Charlotte North Carolina, Andrew was a Providence Panther and graduated with a BS in Accounting from the University of North Carolina at Wilmington in 2002. His career started in Accounting with The Bissell Companies, Charlotte’s H.C. “Smoky” Bissell’s commercial real estate firm in 2003. While working for Bissell Andrew earned his MBA from the University of Florida in 2008, when he made the decision to transition into the family business. “It has been an exciting transition over the past seven years. The business has quadrupled in size, despite our reimbursements being cut in half which has been very rewarding and a great challenge”, said Andrew. Trammell’s role initially began handling the accounting and finance functions, and has grown into the management of the Carolina’s HME operations. Andrew has an extensive background in Data Mining, Business Analysis, Information Technology, and Project Management. Andrew enjoys spending time with his family, working in the yard and shooting sporting clays in his spare time.  

Martha Trammell, Vice President, Hospice

Born and raised in Spartanburg, SC, Martha graduated from Columbia College with a BA in psychology. Frank and Martha were high school sweethearts and married in 1974. Having grown up with her father owning a clothing store, Martha was excited to return to the family business after college as Vice-President of Shea’s, Inc.  Eight years later, Frank’s job took them to Charlotte, NC where they raised their two boys. Martha worked for Charlotte Mecklenburg Schools before joining Frank to open Carolina’s Home Medical Equipment, Inc. in 2003. ”We feel very fortunate to be able to provide the quality products and personal service that we would expect for our own parents”, said Martha.  In her free time, Martha enjoys reading, cooking, and most of all spending time with her two granddaughters.  

Kaitlin Nacarato, Director of Operations

Kaitlin was born and raised in the good ol’ Midwest.  She first entered the HME industry in 2008 when she obtained an entry-level position verifying insurance for a national provider. Her time there was brief due to her husband’s military orders which relocated her to coastal North Carolina. Although her experience in HME was brief, she was able to obtain a mid-level position at a family owned durable medical equipment company at the coast. For 2 years she worked as a Respiratory Assistant where she was responsible for meeting the clerical and clinical needs of the branch’s Oxygen and PAP patients. In 2011, when her husband’s military term ended, she moved to Charlotte and began her career at Carolina’s Home Medical Equipment, Inc.  Kaitlin was hired in January 2011 as a Customer Service Representative and was promptly promoted in 2012 to Customer Service Manager. Prior to her being named Director of Operations, Kaitlin served as our Director of Audits & Revenue Enhancement from 2014 to 2016.  Kaitlin enjoys spending time with her family in her free time and loves to bake fancy cakes for the office!

John Duncan, CPA, Director of Finance

From Sunnyvale, California, John received his Bachelors of Science in Accounting from Virginia Tech in 1973. His career began working in public accounting for Ernst & Whinney where he earned his CPA license in 1975. In 1980 John left public accounting taking the role of VP of Finance for the $4M US Textile Corporation, where he was promoted to CFO and successfully aided to propel this company to over $65M in annual revenue over his 29 year tenure. Today John oversees all of the accounting and finance functions for Carolina’s Home Medical Equipment. John has served as a tax consultant for many small businesses and is a member of the AICPA and the NCACPA. He has volunteered for the past 30 years serving the role as treasurer and head of Babe Ruth at the Matthews Athletic & Recreation Association.  

Cilia Dioguardo, Customer Service Manager

Cilia was born and raised in North Carolina. She attended Butler High School in Matthews, NC and graduated from Queens University in 2006 with a Bachelor of Arts in Corporate Communications. In December of 2006 she began her career in DME, working part time with Apria Healthcare. Cilia then transitioned full time into a customer service role while learning the overall DME business. In 2009 she made a move becoming Office Manager for American HomePatient in Charlotte, NC. In 2012 she joined Carolina’s Home Medical Equipment as a Customer Service Representative and was promoted to Customer Service Manager in 2014. In her spare time she loves spending time with her husband and 2 sons.

Joshua Hawkins, Procurement & Logistics Manager

Joshua comes from the small town of Timberlake, North Carolina just outside of Durham. He attended Person County High School and received his Bachelors degree from the University of North Carolina at Wilmington with a major in History. Josh had a nearly 10 year tenure in the jewelry industry where he most recently managed a Carlisle & Co. store. Due to their recent bankruptcy, Joshua landed at Carolinas initially as a full time marketing representative. Realizing his prior skill set he was quickly promoted to purchasing manager as he has an extensive background in inventory management and overall operations. Today Josh is responsible for the negotiations and fulfillment of all inventory. In his spare time Joshua enjoys spending time with his family, is a firearm enthusiast and is a huge Duke fan!  

John Melton, Patient Service Manager

Born and raised in Chesterfield County, South Carolina, John served in the United States Marine Corps from 1995 until 1999. He began his career in the DME field in 2001 working for Rotech Healthcare. He started as a patient service technician, moved into customer service and was promoted to location manager for the Rotech Healthcare Monroe, North Carolina location. John joined Carolina’s Home Medical Equipment in 2014 and was quickly promoted to Patient Service Manager. In his spare time he enjoys spending time with his wife, son and daughter.

Terrell Harper, Warehouse Manager

From Asheville, NC, Terrell began his career in the healthcare field at St. Joseph’s hospital in 1988 working in the transportation department. Eight years later in 1996 he relocated to Charlotte when his wife’s position was transferred to the Charlotte area when he came on board with National Home Respiratory. As a Patient Service Technician, Terrell was delivering, educating and setting up hospital equipment including DME and Oxygen Therapy. Six years later in 2004 Terrell was offered a position as the lead driver at Griffin Home Healthcare where he was quickly promoted and became the Patient Service Team Supervisor staying with Griffin for two and a half years. Terrell was accustomed to the tank delivery model with his oxygen patients, and noticed the Homefill system in one of the facilities where he worked. Intrigued by the new technology, he contacted Carolina’s HME from the sticker on the unit. Carolina’s HME was beginning its third year in business and Terrell was the perfect fit for our organization. Terrell has worked here since 2006 and was recently promoted to Warehouse Manager.